Terms & Conditions

Welcome to Riverpine. By accessing this website or placing an order, you agree to the following terms and conditions. Please read them carefully before using the site or making a purchase.

Use of This Website

Eligibility

To use this site and make purchases, you must be at least 18 years old. By using our website, you confirm that you meet this requirement.

Account Responsibility

If you create an account, you are responsible for keeping your login information secure and for any activity that occurs under your account.

Products & Orders

Product Descriptions

We do our best to ensure product descriptions, images, and other content on our website are accurate. However, we do not guarantee that all content is complete, error-free, or current. Colors may vary depending on your screen and lighting conditions.

Samples

We strongly recommend ordering a sample before placing a full wallpaper order. This ensures you’re comfortable with the color, texture, and scale before committing.

Custom Orders

All wallpaper is made to order. Slight variations in color and print may occur due to the nature of the printing process.

Order Acceptance

Your order confirmation does not guarantee acceptance. We reserve the right to cancel or decline any order at our discretion.

Order Accuracy

It is the customer’s responsibility to carefully review all product details, dimensions, and materials before checking out. We cannot guarantee changes once an order has been placed.

Payment

Full payment is required at checkout. We accept all major credit cards and other secure forms of payment offered at checkout.

Shipping

Processing Time

All wallpaper is custom printed and ships within 7–14 business days after your order is placed.

Shipping Time

Shipping timelines vary depending on your location and the selected delivery method. Once shipped, tracking information will be sent via email.

International Shipping

We ship to select international locations. Customers are responsible for any customs fees or import taxes.

Returns & Cancellations

Final Sale Policy

Because each wallpaper order is custom-made, all sales are final. We do not accept returns, exchanges, or cancellations once an order is in production.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, email us at info@riverpine.com within 7 days of delivery. Include your order number and clear photos of the issue. We’ll work with you to resolve it.

Installation Disclaimer

We do not offer refunds or replacements for wallpaper that has already been cut, altered, or installed—regardless of issue. Always lay out and inspect your wallpaper fully before beginning installation.

Intellectual Property

All content on this website—including text, images, product designs, and branding—is the property of Riverpine or its licensors. You may not reproduce, distribute, or use our content for commercial purposes without written permission.

Limitation of Liability

To the extent permitted by law, Riverpine will not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products. This includes, but is not limited to, loss of data, loss of profits, or damage resulting from installation or use of wallpaper.

Governing Law

These terms are governed by the laws of the State of New York. Any legal action related to these terms must be filed in the courts of New York.

Updates to These Terms

We may update these Terms & Conditions at any time. Changes will take effect as soon as they are posted on this page. By continuing to use our website, you agree to any revisions.